"unkown error"

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"unkown error"

Postby tarheel360vr » Sun Sep 15, 2013 1:19 am

I'm running SNS-HDR on an iMac using Parallels and Windows XP. I have 16 GB of RAM and a fast processor. When I first used SNS-HDR, everything worked as it should. Recently, though, I am unable to get a merged image.

I drop four JPG or TIFF files into SNS-HDR and it goes to work. The progress bar gets to 100 percent and then I get a message that says "unknown error" or "unknown exception."

Help, please.
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Re: "unkown error"

Postby Sebastian Nibisz » Sun Sep 15, 2013 8:36 am

This error occurs when you reduce the image size?
You have set a fixed amount of RAM in Parallel Sesktop?
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Re: "unkown error"

Postby tarheel360vr » Sun Sep 15, 2013 10:24 pm

Sebastian,

I have not yet tried to reduce image size. I am trying to blend 4 images, 12 MB each. I want images as large as possible for use in 360 panoramas.

I increased RAM allocation in Parallels to 12 MB; same outcome.

Could this be related to free space on my startup drive? My startup drive currently has about 16 GB available.
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Re: "unkown error"

Postby tarheel360vr » Mon Sep 16, 2013 1:27 am

Sebastian,

SNS-HDR worked when I reduced image size by 27 percent.

Original image: 4912 x 6144 (D800 Nikon) = failed

New Image Size (chosen at random): 3600 x 4503 = Success

Is the failure related to a shortage of RAM? I allocated 12 GB to SNS-HDR, out of an available 16 GB.

Or is the failure related to a shortage of hard drive space for virtual images during processing?

I'd very much like to use all the pixels available from my camera.

Thanks very much.
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Re: "unkown error"

Postby Sebastian Nibisz » Mon Sep 16, 2013 11:26 am

Are the images from D800 were previously processed correctly?
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Re: "unkown error"

Postby tarheel360vr » Mon Sep 16, 2013 11:48 am

Yes, I think so. But I have not attempted this very much with D800 images.
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Re: "unkown error"

Postby Sebastian Nibisz » Thu Sep 19, 2013 2:07 pm

This is strange. It seems that the problem is with RAM, but 12GB should be enough for sure.
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