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Installing on new computer.

PostPosted: Thu Jul 18, 2013 9:44 am
by sirbenfro
I have the pro version and tried installing it on my new computer and firstly it locked the machine up, and now the programme will not run. If I click on the icon, nothing happens. Any ideas?
Thanks

Re: Installing on new computer.

PostPosted: Thu Jul 18, 2013 11:35 am
by Sebastian Nibisz
SNS-HDR is visible in the task manager after running?

Re: Installing on new computer.

PostPosted: Thu Jul 18, 2013 4:27 pm
by sirbenfro
No, not visible.
I have just realised i was running 32bit and the new computer is 64 bit, is that a different download?
It tells me it is not compatible with the version of windows i am running. (windows 7)

Re: Installing on new computer.

PostPosted: Thu Jul 18, 2013 4:59 pm
by Sebastian Nibisz
The installer install 64-bit version of the SNS-HDR on Windows 64-bit. You try to download the installer again and reinstall SNS-HDR.

Re: Installing on new computer.

PostPosted: Sun Jul 21, 2013 7:54 am
by sirbenfro
Reloaded the program, and it locked up my computer again, but at least it is working in demo mode.
Where do I register the program?

Re: Installing on new computer.

PostPosted: Sun Jul 21, 2013 9:02 am
by Raiko
if you pay the Licence, you get from Sebastian the Registration Code.
And with a Link to the Home or Pro Version, if you install this Application. And you can insert the Registration Code.

Re: Installing on new computer.

PostPosted: Mon Jul 22, 2013 11:09 am
by sirbenfro
I have paid the licence, but now want to transfer the program to my new computer.
I just can't see where to register it.

Re: Installing on new computer.

PostPosted: Mon Jul 22, 2013 11:50 am
by Sebastian Nibisz
You must install the SNS from the link that was sent to you with the license key.

Re: Installing on new computer.

PostPosted: Mon Jul 22, 2013 12:09 pm
by sirbenfro
Sebastian Nibisz wrote:You must install the SNS from the link that was sent to you with the license key.


I can't seem to locate that email, can you resend it please?
omeyas at gmail.com

Thanks

Re: Installing on new computer.

PostPosted: Mon Jul 22, 2013 12:27 pm
by Sebastian Nibisz
I sent.