Undefined error - Nikon D800 images

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Undefined error - Nikon D800 images

Postby carlsson » Tue Apr 24, 2012 11:07 am

Hello,

i'm currently trying sns pro and like the results.
But opening files from Nikon D800, even jpg, the program crashes with "undefined error".
This is really a showstopper because the D800 now is main camera.

The files are 7360x4912 pixels. I do not need more than 3 files. I dot not need Raw import, Tiff preferred.

Is there a size limitation in the program?
Can you give a solution?




Thanks,
carlsson
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Re: Undefined error - Nikon D800 images

Postby Sebastian Nibisz » Tue Apr 24, 2012 12:14 pm

What is your operating system?
How much RAM you have?
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Re: Undefined error - Nikon D800 images

Postby carlsson » Fri May 04, 2012 5:52 pm

Sorry, was on the road.
The system is Windows XP professional, 3 of 4 GB RAM are recognized.


Thanks,
carlsson
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Re: Undefined error - Nikon D800 images

Postby Sebastian Nibisz » Fri May 04, 2012 6:50 pm

You have enough RAM. You reduce image size with the option in SNS-HDR.
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Re: Undefined error - Nikon D800 images

Postby carlsson » Fri May 04, 2012 7:15 pm

Yes i tried that but the final rendering was also half size. That is not quite my intention.

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Re: Undefined error - Nikon D800 images

Postby rwallace » Wed Jun 27, 2012 3:08 am

I wonder what problem made this happen. I am not quite sure how to make of it, really as there are a lot interesting points that need to be considered in order for it to work. And most of the time, you just have to be sure that what you are using is recognized. Resizing as suggested might work but I guess that you would not be willing to take that route every time.
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Re: Undefined error - Nikon D800 images

Postby carlsson » Wed Jun 27, 2012 3:31 pm

That's right, resizing is not an option. I rarely need additional contrast control on D800 files, but if i do, not at the expense of resolution.

Still interested in a solution... is there possibly a fix in a new version?



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Re: Undefined error - Nikon D800 images

Postby GreenBean » Sat Feb 09, 2013 7:58 pm

Sebastian, or any D800 users, is there any update on this problem?

I'm also getting "Undefined Error" on SNSPro 1.4.22 on MacPro 21GB and a MBPro i7 16GB while running D800 Nef's.
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Re: Undefined error - Nikon D800 images

Postby Sebastian Nibisz » Sat Feb 09, 2013 9:15 pm

How much RAM is available for SNS-HDR?
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Re: Undefined error - Nikon D800 images

Postby GreenBean » Tue Feb 12, 2013 4:23 am

Before asking I figured all of the RAM was available, since nothing other than the OS is running.

Now that you ask I'm not sure. Is there a pref in SNS to allocate RAM to the app?

I'm more of a OS X user, and running Parallels-Win7 for SNS. Looked around and don't see how to allocate RAM in WIN OS to a specific app.

Thanks :)
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